Information

Information

Rental Vehicle Informations

1. Documents Required for Rental Vehicle Agreement

Individuals

 

    • ID card or passport

    • Valid driver’s license for at least 2 years and a minimum age of 21.

Legal Entities / Sole Proprietorships

 

    • ID card and driver’s license valid for at least 2 years, with a minimum age of 21 for individuals who will be using the vehicle

    • Authorization and order are required for invoice payment

    • Authorization to sign the agreement and take over the vehicle if the agreement is signed by a person other than the one listed in the commercial register or business license

    • An order signed by the person listed in the commercial register or business license, or an authorized person

2. Payment Terms

Individuals / Sole Proprietorships

 

    • We accept payment by credit or debit card (Visa, Visa Electron, Maestro, MasterCard Electronic), but we do not accept American Express or Diners Club.

    • Payment for the rental is made upon pickup or via a payment gateway

    • In case of cancellation of the reservation or agreement by the lessee for reasons not attributable to the lessor, a contractual penalty is applicable:

    • 20% of the expected rental value for cancellation 168 – 73 hours before delivery,

    • 40% of the expected rental value for cancellation 72 – 25 hours before delivery,

    • 60% of the expected rental value for cancellation 24 – 0 hours before delivery.

Legal Entities

 

    • We accept payment by credit or debit card and cash.

    • We accept bank transfers upon meeting all conditions and providing all necessary documents for the vehicle rental.

    • Rental fees are paid at the time of vehicle pickup for the entire rental period.

    • If the rental is extended, any additional fees must be paid no later than 24 hours after the original agreement’s expiration.

3. Deposit for the Vehicle

 

    • The deposit can be paid by credit card in EUR or in cash, and it will be refunded in the same payment method used for the deposit.

    • ario.sk is not responsible for exchange rate differences that may occur during the deposit’s withdrawal and return.

    • The deposit is collected when the vehicle is rented, along with the rental fee. It will be refunded when the vehicle is returned.

    • If you pay the deposit with a credit or debit card, the refund to your account may take several days due to banking transactions.

    • The deposit amount for each vehicle is specified in the price list.

4. Price

Rental Car Prices, Invoicing, and VAT

 

    • Rental prices are listed in the price list.

    • Prices include 20% VAT.

    • We are VAT payers.

    • The price list includes daily rental prices (24 hours) depending on the type of vehicle and the rental period.

    • Prices for long-term rentals over 1 month will be provided based on your request.

Included in the Rental Car Price

 

    • Legal insurance

    • Collision insurance with a deductible; the deductible amount is specified in the price list.

    • Highway vignette for Slovakia

    • Roadside assistance in the event of a vehicle breakdown and services related to handling insurance events

    • Vehicle cleaning

5. Rental Duration

Car Rental Duration

 

    • One day of rental equals 24 hours.

    • If this time limit is exceeded by more than 60 minutes, an additional day of rental will be charged.

Long-Term Car Rental

 

    • Long-term rental means renting a vehicle for more than one month.

    • Prices for long-term rentals over 1 month will be provided based on your request.

    • For information about long-term rentals, please contact us at +421907641446 or info@ario.sk.

6. Vehicle Pickup and Return

City

 

    • Free delivery to the customer’s address in Košice for rentals of more than 5 days during business hours at ario.sk.

    • Free delivery to the ario.sk address.

    • A fee is charged for delivering the vehicle outside of Košice, as per the current price list.

Outside the City

 

    • Vehicle delivery in cities:

    • Košice, Prešov, Trebišov, Michalovce, Poprad, Rožňava, Bratislava

    • or any other location upon customer request.

Airport

 

    • Slovakia – Košice Airport, Poprad Airport

    • Hungary – Budapest Airport, Debrecen Airport

    • Poland – Krakow Airport

7. Insurance

 

    • All vehicles are legally and collision insured.

    • The lessee is responsible for the deductible for damages to the rented vehicle; the deductible amount is specified in the price list.

    • For insurance events, it is necessary to provide the vehicle’s TP (Third Party Liability) and keys; otherwise, the lessee is responsible for full vehicle damages.

    • If drugs, alcoholic beverages, or other intoxicants are used, the lessee is responsible for full vehicle damages.

    • In the event of handling an insurance event or fines from state authorities, an administrative fee of 30 EUR will be charged.

Exclusions from Vehicle Insurance

 

    • If the lessee caused a traffic accident due to alcohol use.

    • If the lessee hands the vehicle over to a third party.

8. Travel Abroad

 

    • Entry is allowed into EFTA countries (Norway, Switzerland, Liechtenstein, Iceland), the United Kingdom, and the European Union, with the exception of Bulgaria and Romania. Entry into Bulgaria and Romania is strictly prohibited. Prohibited countries also include Albania, Serbia, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Russia, Ukraine, and Belarus.

    • The lessee is required to inform the lessor if they intend to travel outside the Slovak Republic with the vehicle. Failure to do so will result in a contractual penalty of 300€.

9. Refueling and Cleaning of the Vehicle

Fuel

 

    • The lessee receives the vehicle with a full tank of fuel and is required to return it with a full tank.

    • In some cases, ario.sk reserves the right to deliver a vehicle with less fuel than a full tank and may ask the lessee to return it with the same amount of fuel.

    • If the lessee returns the vehicle with less fuel than when received, a fee of 3€/liter for the missing fuel will be charged.

Cleanliness

 

    • The vehicle is provided to the lessee cleaned both inside and outside.

    • In the case of excessive soiling (e.g., animal hair in the vehicle, deep stains on the seats and upholstery, extremely dirty interior), a fee will be charged as per the general terms and conditions, amounting to 50€.

10. Addendum

 

    • The car rental company is not responsible for the lessee’s personal property or items left in the vehicle.

    • Prices are determined by agreement, and the car rental company reserves the right to adjust prices.

    • The car rental company reserves the right to refuse a rental without providing a reason.

    • In the event of a confirmed reservation and a lack of available vehicles, the rental company may provide the customer with a vehicle of the same or higher category at the agreed price. If such a vehicle is not available, an employee of the car rental company will inform the customer in advance.

Scroll to Top